Orders over $100 will require that your Billing and Shipping Address MATCH.
Orders over $250 will require a signature for delivery.
Orders over $350 can only be processed through Paypal.
1) You pay for your order
2) You will receive an Order Confirmation Email
3) The Processing period begins.
Processing time is 3-5 business days. Business days exclude weekends and holidays. Processing period is extended for Customised Wigs.
Processing period is extended 5-10 Business days during a sales period. (More info below)
4) After the processing period is over, your shipping label will be created
5) You will receive an Order Fulfillment email. Your tracking number will be inside this email.
6) Your package is shipped off via USPS Priority mail (2-3 business days US) (6-10 business days International)
Shipping time occurs after the processing period has finished.
We cannot ship internationally to a postal box or mailing center. A physical address is required. CUSTOM FEES may apply. Some countries put a tax on orders that come in from other countries. This is a fee that you, the buyer, are responsible for. It is vital to research or have an understanding on the custom fees where you live. Some places require you to pay the fee before you are able to pick up your packages.
Also when the package is being held in customs it may take an additional 1-5 days for them to inspect the package.
ALL WHOLESALE ORDERS ARE FINAL AND NON REFUNDABLE!!!!!
All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages.
Store credit via E-Gift Card for your returned item(s) will be processed once they are received at our distribution center. Please allow 5-7 days to process your return once it is received into our distribution center.
Your E-gift card covers the original purchase price and tax if applicable.
Yemtex Exclusives does not credit original shipping charges.
Please contact customer service for more information on returning an item if defective or wrong order.
frontal human hair wig